Terms of service

Terms of Service

Welcome to the MATWISE website (the "Site"). The Site is operated by MATWISE ("MATWISE", "we", "us" or "our"). These Terms of Service ("Terms") govern your access to and use of the Site, as well as the purchase of products and services offered by MATWISE.

By accessing the Site or placing an order, you agree to these Terms. If you do not agree with these Terms, please refrain from using the Site.

1. Use of the Site

You must be at least 18 years old or have the legal capacity to enter into binding contracts under the laws applicable in your country of residence.

You agree to use the Site only for lawful purposes and in accordance with all applicable laws and regulations.

You must not use the Site in any manner that could damage, disable, overburden or impair its operation or interfere with any other user's use of the Site.

2. Products

MATWISE offers automotive floor mats and related accessories for sale through the Site.

We make every effort to ensure that product descriptions, specifications, photographs and prices are accurate. However, minor differences in colour, appearance or packaging may occur.

We reserve the right to modify, discontinue or update products without prior notice.

3. Orders and Payment

By placing an order, you confirm that all information provided is accurate and complete.

Orders become binding only after confirmation by MATWISE.

Payment must be completed using one of the payment methods available during checkout.

All prices displayed on the Site include applicable taxes where required by law unless otherwise stated.

4. Shipping

Orders are processed within the timeframes stated on the Site.

Delivery times may vary depending on the destination country and selected shipping method.

Shipping costs are calculated during checkout before payment is completed.

Risk of loss or damage transfers to the customer upon delivery of the goods.

5. Returns and Right of Withdrawal

Consumers residing in the European Union may have the right to withdraw from their purchase in accordance with applicable consumer protection legislation.

Detailed information regarding the right of withdrawal, return procedures and any applicable exceptions can be found in our Return Policy available on the Site.

Nothing in these Terms limits any statutory consumer rights provided under applicable law.

6. Warranty and Consumer Rights

Customers benefit from all statutory rights relating to defective goods under the applicable laws of their country of residence.

Any commercial warranty offered by MATWISE is provided in addition to, and does not affect, these statutory rights.

7. Intellectual Property

All content available on the Site, including but not limited to text, graphics, logos, images, product descriptions, videos, software and design elements, is the property of MATWISE or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed or otherwise used without prior written permission.

8. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the maximum extent permitted by law, MATWISE shall not be liable for indirect, incidental or consequential damages arising from the use of the Site or the purchase of Products.

MATWISE's total liability shall not exceed the purchase price of the relevant Product giving rise to the claim.

9. Privacy

Your personal data is processed in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (GDPR).

10. Governing Law

These Terms shall be governed by the laws of the country in which MATWISE is established, without prejudice to any mandatory consumer protection provisions applicable in the customer's country of residence.

Consumers residing within the European Union continue to benefit from the mandatory rights granted by the laws of their country of residence.

11. Dispute Resolution

The European Commission provides an Online Dispute Resolution (ODR) platform available at:

https://ec.europa.eu/consumers/odr

Consumers may use this platform to resolve disputes arising from online purchases where applicable.

12. Changes to these Terms

MATWISE reserves the right to amend these Terms at any time.

Changes become effective upon publication on the Site.

Continued use of the Site after such changes constitutes acceptance of the updated Terms.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms constitute the entire agreement between MATWISE and the customer concerning the use of the Site and the purchase of Products, superseding all previous agreements and communications relating to the same subject matter.




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